Refund policy

RETURNS & REFUNDS

30-DAY RETURNS

We accept return requests within 30 days of delivery.

To be eligible for a return, the item must be unworn, unwashed, unused, in its original condition and have its original tags and packaging where applicable. You will also need your order number or proof of purchase.

HOW TO REQUEST A RETURN

Email opfieldcore@gmail.com before sending anything back. Include your order number, the item you want to return and the reason for the return. Do not send items without receiving return instructions first.

RETURN ADDRESS

OPFIELD

Tarpno 26

56-215 Niechlów

Poland

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives. If an item is defective, damaged or incorrect, contact opfieldcore@gmail.com as soon as possible and include your order number and photographs of the issue. We will review the situation and provide an appropriate solution.

EXCEPTIONS

Personalized or custom-made products may be excluded from returns where permitted by applicable law.

EXCHANGES

We do not offer direct exchanges. To obtain a different size or item, return the original item after approval and place a new order.

REFUNDS

After receiving and inspecting the returned item, we will notify you whether the return is approved. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional processing time.

RETURN SHIPPING

Return shipping costs are the customer’s responsibility unless the item is defective, damaged before delivery, incorrect, or applicable law requires otherwise.

CONTACT

Questions about returns or refunds? Email opfieldcore@gmail.com.